Frequently Asked Questions (FAQ)

1. What is TheCoreFix?

TheCoreFix is an online store specializing in high-quality health and fitness products designed to help you stay active, strong, and healthy.

2. Where do you ship?

We currently ship to the United States, Canada, and select international locations. Shipping availability will be shown at checkout.

3. How long does shipping take?

Standard shipping usually takes 5-10 business days, while express shipping options (if available) may take 2-5 business days. Shipping times may vary based on location.

4. How can I track my order?

Once your order is processed, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.

5. What payment methods do you accept?

We accept all major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available at checkout.

6. What is your return policy?

We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a refund or exchange. Please ensure the product is in its original condition.

7. How do I request a return or refund?

To initiate a return, please contact our support team at support@thecorefix.com with your order details. We’ll guide you through the process.

8. Do you offer warranties on your products?

Yes! Many of our products come with a manufacturer’s warranty. Specific warranty details are available on the product pages.

9. How can I contact customer support?

You can reach our support team via email at support@thecorefix.com or through our Contact Us page.

10. Do you offer discounts or promotions?

Yes! We frequently offer special discounts and promotions. Subscribe to our newsletter or follow us on social media to stay updated on exclusive deals.